Privacy Policy

Introduction
Shopacka values your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and protect your information, as well as describes your rights under the General Data Protection Regulation (GDPR).

Data We Collect
We collect various types of personal data to provide our services:

  1. Personal Information: Name, address, email, phone number, and payment details (e.g., credit card).
  2. Browsing Data: IP address, browser type, operating system, and website usage data (e.g., pages visited).
  3. Purchase Information: Order history, products viewed or added to the cart.
  4. Additional Information: Voluntarily provided by you (e.g., messages sent to customer support).

How We Use the Data
The personal data we collect is used to:

  • Process and deliver your orders;
  • Manage payments and prevent fraud;
  • Provide customer support;
  • Personalize your experience on the site;
  • Send promotional communications (if you consent);
  • Comply with legal and regulatory obligations.

Data Sharing
We do not sell or rent your personal information. Your data may be shared with:

  • Logistics and shipping companies to fulfill orders;
  • Payment processors to complete transactions;
  • Service providers contracted to improve our website and services (e.g., email marketing platforms);
  • Legal authorities when required by law.

Data Storage and Protection

  • Your data is stored on secure servers located within the European Union or in countries with equivalent protections.
  • We implement technical and organizational security measures to protect your data against unauthorized access, loss, or misuse.
  • We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights
You have the following rights regarding your personal data:

  1. Access: Request a copy of the data we hold about you.
  2. Correction: Update or correct any inaccurate or incomplete information.
  3. Deletion: Request the removal of your data, except where necessary to fulfill legal obligations.
  4. Restriction of Processing: Limit the use of your data in certain circumstances.
  5. Portability: Receive your data in a structured format and transfer it to another controller, if applicable.
  6. Withdrawal of Consent: Withdraw your consent for data processing at any time.

To exercise these rights, please contact us via email at customer@shopacka.com.

Use of Cookies
Our website uses cookies to enhance your browsing experience. For more information, please refer to our [Cookie Policy].

Changes to this Policy
We may update this Privacy Policy periodically. We recommend reviewing this page regularly to stay informed of any changes.

Contact
If you have any questions or concerns regarding this Privacy Policy or how we use your data, please contact us at: