Terms of Service

  1. Introduction
    Welcome to Shopacka! These Terms of Service govern the use of our website and the purchase of products offered by our online store. By accessing or making purchases on our website, you agree to the terms outlined below. If you do not agree with any part of these terms, do not use our website or services.

2. Conditions of Use

  • The user must be at least 18 years old or have authorization from a legal guardian to make purchases on our website.
  • The use of our website is limited to personal, non-commercial purposes.
  • The customer must provide accurate and truthful information during the purchase process. Shopacka is not responsible for incorrect data provided by the customer.

3. Purchase and Payment

  • All product prices are in GBP (British Pounds) and include VAT, if applicable. The total cost of your purchase will be shown at checkout.
  • Available payment methods include credit/debit cards, bank transfers, and other online payment options (such as PayPal or other third-party solutions).
  • After payment confirmation, you will receive an email notification confirming the purchase. If we do not receive payment confirmation within the specified time frame, the order will be canceled.
  • Shopacka reserves the right to refuse any order in case of pricing errors, stock availability issues, or suspected fraud.

4. Rights and Responsibilities of the Company

  • Shopacka commits to providing quality products as described on the site. In case of error, damage, or defect in the product, the customer may request an exchange or refund, as per our Return and Refund Policy.
  • The company strives to ensure the accuracy of the information provided, but is not responsible for errors or omissions in the website content.
  • Shopacka will not be held responsible for delivery delays due to external factors such as weather conditions, strikes, or postal and logistics service failures.

5. Rights and Responsibilities of the Customer

  • The customer is responsible for providing accurate and complete information during the purchase process and ensuring the delivery address is correct.
  • The customer has the right to request a return within the time frame outlined in our Return Policy, as per applicable legislation.
  • The customer should check the products upon receipt and immediately notify Shopacka if there are any issues, such as damage or defects.

6. Compliance with UK Legislation

  • Shopacka complies with UK laws and regulations, including the General Data Protection Regulation (GDPR) and consumer legislation, ensuring the rights of UK consumers.
  • All contracts of purchase and sale are subject to the laws of the United Kingdom. In case of dispute, the parties agree that the competent jurisdiction will be the courts of the United Kingdom.

7. Modifications to the Terms of Service
Shopacka reserves the right to modify these Terms of Service at any time without prior notice. Any changes will be posted on this page, and continued use of the website after such changes constitutes acceptance of the new terms.

8. Contact
For questions or further information, please contact our customer support team:

  • Email: customer@shopacka.com
  • Phone: [contact number, including international dialing code]